Long before Christmas and my business opening date I made a substantial purchase from Spiritual Quest for products to resale in my establishment. I received partial of my order and have requested on many occasions a refund or shipment of the balance of my order. They...Read more
I received my order after a long wait 1st of all. 2nd it was an incomplete order. 3rd the measurements given didn't match the order at all. 4th I tried several times to get some resolution by email. None were responded to. 5th I was forced to call and deal with their...Read more
I placed a rather large order including an infrared sauna, and 3 half dome sets. Most arrived in good condition. However, the salt bricks included with the infrared order were ALL broken in half as they were shipped with just plastic around them - not bubble wrap, just...Read more
Nothing like advertised. Half the size. (Website says 9x7.5 and 10 lbs with 8 balls; reality 4x7 & 6 lbs w/6 balls) The bowl is Broken and chipped. Only 6 balls even though video shows 8. Wooden base screws stripped and hanging out. Cheap socket an wiring not even...Read more
These salt lamps are the most vibrant I've ever seen, much more color variation and the dimmer is a nice touch. Nice and relaxing on my desk, sometimes used as my primary light source with the bigger 20 watt bulb. Took a minute to insert the cord, but they've got a...Read more
I ordered a large bulk order (back in September of 2016) to use in our bed and breakfast, and as gifts for Christmas, unfortunately that is not what happened. First we dealt with extremely late shipping, we called customer service and they said they shipped part of the...Read more
We never bought something from a seller in US that just cancels my order when I ask for the shipping date, until my wife bought a Himalayan salt lamp from SpiritualQuest My wife found their website attractive with several models and styles. She likes many of them. And...Read more
I didn't like
- Buying something with no estimate of shipping or delivery date
Spiritual Quest - Rude man
I was trying to nake an order and this very rude man was so cold. He did notanswer the phone ad a businessman he just said hello so i ask were i was calling he said you call S Q I asj to whom I was speaking he hung up the phone. What the *** kind of business is that I will report this to the BBB.
After watching their video we decided to order from them. The video states that there lamps will show up to our house in perfect condition. Our first lamp was gorgeous and we decided to order a second one. That one showed up melted, smooth and shiny. I called customer...Read more
I paid for a Himalayan salt lamp and I never received it they said it was delivered and therefore it's not their problem and kept my money. They never answer the phone they sound like we just got out of bed when they do answer, they have a terrible customer serviceRead more
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