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I have a speech problem but I try to talk as fast as possible. I inquired about a blue glowing lamp and he informed me that there's no such thing. He DID say that there's a blue bulb, but as I went to explain the gift I received he cut me off by asking me if I wanted...
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Anonymous
anonymous

I agree! The man that answered the phone first answered, then told me he had to call me back because he was "taking an actual order from another customer" on the phone. Why ...

1.0
#1040821
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I placed an order on Jan 15 and my card was charged that day. I received an email confirmation that my order would be shipped in a few days. Two weeks later I received an email saying they had received a shipment and were backlogged, please be patient. A month later I...
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#1024614
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I ordered a salt lamp from this company and it took 3 months to arrive! When I finally got it, the cord with the bulb to light it up broke within one month. I called and they said they would ship me a new cord, and I still havent received it. I just called to check the...
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1.9
#1017461
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Spiritual Quest Customer Care Review

Spiritual Quest
#889107
3.4
Details
I purchased lamps from Spiritual Quest with no issues. I later purchased bulbs. (5 bulbs for $10.00) Later the same day realized I already had some in stock. I called to cancel. The guy on the phone was extremely rude and short. Won't be buying from them again.
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Delivery Service Review

Spiritual Quest
#837099
I also ordered some salt lamps that were to be delivered in 3 to 5 days. Have left countless messages with no return calls. Turning to the Attoney General's Office for assistance.
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I've never wrote a review. So I'm obviously very mad. The worst customer experience I've ever had. Richard has a passive aggressive mood disorder. Probably needs a salt lamp of his own to calm then f*** down. It took 8 weeks for our product to arrive. We spent 500...
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Anonymous
Anonymous

Yes Richard should not be allowed to own and operate a business. Spiritual Quest is said on their website to be owned by a woman. I have had many issues with them after buying...

1.0
#1004389
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I placed an order with Spiritual Quest for salt lamps on December 28, 2016 and $252.00 was promptly deducted from my bank account. I have been trying to call them for over a week, ever department I try to connect to comes back with the message that the "mail box is...
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Anonymous
Alison

Yea this "company" is garbage! I waited 3 months for my lamp, and when I called, they said it was on back order. I finally got it, and the cord to the bulb broke after a month...

1.0
I didn't like
  • I did not like their recent lack of customer support
#991345
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Ordered in early December, never got shipping confirmation, got an email, finally on December 23rd, stating that it would be mailed out the next week, still nothing, sent another email, and a man calls, is very rude, in my opinion abusive and won't listen, and cancels...
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1.4
#984468
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Hey everyone, if you're thinking about a salt lamp gift please don't use this company. A few things about Spirit Quest...they don't confirm stock with your order, they don't contact you about back orders, they don't care if you get you purchase within a reasonable...
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rebahicky
rebahicky

I am furious with the treatment I have just received from them today, rude and abusive, don't want to deal with me, so cancel my order, after they admitted they were in th...

#976237
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I wish I had of seen this page before spending $200 at this company! I have had an absolutely horrible time trying to get a replacement lamp when one of the lamps in a package deal I ordered did not show up. I was told they emailed me, but I check my email multiple...
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#974287
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Worst company ever! I ordered a salt lamp as a Christmas present. No where in the order did it say how or what company it would ship with so I assumed USPS. Where I live I can not get mail at my house unless its FedEx or UPS otherwise I have a po box. Anyway I found...
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1.5
#962984
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I bought 2 salt lamp from Spiritual Quest with not much of a problem. the first on I bought I had to call Richard to see when it was going to ship two week after it was ordered . He was very adamant that a email was sent to me with a order number and I assured him I...
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Anonymous
Anonymous

I wish I had of seen this page before spending $200 at this company! I have had an absolutely horrible time trying to get a replacement lamp when one of the lamps in a package...

Anonymous
Anonymous

thanks for letting me know. I was going to buy a couple from them, but now ill just buy them at target. I'm surprised how rude and unhelpful he was to you, as a business own...

2.3
I didn't like
  • Very rude people
  • Customer service
#859420
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