I placed an order with Spiritual Quest for salt lamps on December 28, 2016 and $252.00 was promptly deducted from my bank account. I have been trying to call them for over a week, ever department I try to connect to comes back with the message that the "mail box is...Read more
I didn't like
- I did not like their recent lack of customer support
Ordered in early December, never got shipping confirmation, got an email, finally on December 23rd, stating that it would be mailed out the next week, still nothing, sent another email, and a man calls, is very rude, in my opinion abusive and won't listen, and cancels...Read more
Hey everyone, if you're thinking about a salt lamp gift please don't use this company. A few things about Spirit Quest...they don't confirm stock with your order, they don't contact you about back orders, they don't care if you get you purchase within a reasonable...Read more
I wish I had of seen this page before spending $200 at this company! I have had an absolutely horrible time trying to get a replacement lamp when one of the lamps in a package deal I ordered did not show up. I was told they emailed me, but I check my email multiple...Read more
Worst company ever! I ordered a salt lamp as a Christmas present. No where in the order did it say how or what company it would ship with so I assumed USPS. Where I live I can not get mail at my house unless its FedEx or UPS otherwise I have a po box. Anyway I found...Read more
I bought 2 salt lamp from Spiritual Quest with not much of a problem. the first on I bought I had to call Richard to see when it was going to ship two week after it was ordered . He was very adamant that a email was sent to me with a order number and I assured him I...Read more
I loved my Buddha domes from this company, though they were slow to ship. However, after waiting over 3 months for my 4 XL salt lamps, which were listed as between 12-15 inches, they arrived, and the largest, including the base, was just 10 inches (no larger than my...Read more
I paid through paypal, almost 300.00. I called several times when my order never showed up. They would always promise, they will call right back, but to no avail, ever. It has now been over two months. Now when I call, it rings and rings, until someone on the other...Read more
I didn't like
- Taking my money
I had been doing business with Spriritual Quest for a few years buying the occasional low dollar item. My main initial interest was an herbal supplement called Protandim. I was buying 2 bottles a month, and I should have known who these people really were from this....Read more
Spiritual Quest Customer Care Review
I purchased lamps from Spiritual Quest with no issues. I later purchased bulbs. (5 bulbs for $10.00) Later the same day realized I already had some in stock. I called to cancel. The guy on the phone was extremely rude and short. Won't be buying from them again.
Delivery Service Review
I also ordered some salt lamps that were to be delivered in 3 to 5 days. Have left countless messages with no return calls. Turning to the Attoney General's Office for assistance.
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