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Spiritual Quest - Rude man

I was trying to nake an order and this very rude man was so cold. He did notanswer the phone ad a businessman he just said hello so i ask were i was calling he said you call S Q I asj to whom I was speaking he hung up the phone. What the *** kind of business is that I will report this to the BBB.
1.0
Details
Staff
#1105240
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After watching their video we decided to order from them. The video states that there lamps will show up to our house in perfect condition. Our first lamp was gorgeous and we decided to order a second one. That one showed up melted, smooth and shiny. I called customer...
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1.6
#1091527
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I paid for a Himalayan salt lamp and I never received it they said it was delivered and therefore it's not their problem and kept my money. They never answer the phone they sound like we just got out of bed when they do answer, they have a terrible customer service
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Anonymous
harold

The tracking shows delivered mam we suggest you contact the shipping company. we have sent you the tracking, sent you the contact info for the shipping company we are not resp...

Anonymous
Renee

The only way to reconcile this is to send me my salt lamp or my $25 back, it's not right I didn't receive my item, it said it was delivered but I don't have it, neither does t...

1.0
#1076871
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Spiritual Quest - Ordered and paid didn't receive!

I ordered and paid for a salt lamp, never received it. They would not send another one. I
#1067946
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I'm writing this review because initially I was upset and frustrated with my situation. After spending my money on a beautiful sauna I expected no issues. Unfortunately, it stated to short circuit and, well I was infuriated and blamed them. Well after some over the...
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5.0
#1066104
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I ordered a large salt lamp a few weeks ago and it is perfect! It's more beautiful than I could imagine and goes so nicely in my room. The staff was helpful in answering my questions before I purchased. I would definitely order from them again in the future.
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Ladyluckc
Ladyluckc

Hope your experience stays positive! I ordered 8 lamps and every single cord has burnt out. Since I have contacted them they have been extremely rude and dismissive Before m...

4.9
#1065109
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Spiritual Quest - Perfect Working Relationship
Kate from AURA SHOP here! We are an 18 year old successful metaphysical shop specializing in natural healings, crystals and readings. We have worked with SpiritualQuest for 16 years, right after their company initially formed. We have been collaborating ever since &...
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5.0
#1064471
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I called this company to request a quote. One guy picked phone and said he will call me back because he was in driving. One hour late, he called me and asked me if I have any budget for the purchase, I said I have enough fund to buy the salt, then, he quoted triple...
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Anonymous
Anonymous

Seems this is a complaint about not liking price? I don't see how the complaint was linked to an actual purchase?

SpiritualQuestCares
SpiritualQuestCares

Please, sir, we don't know who you are? Please tell us what items you're upset up about we can try to help - It appears you did not buy any items and were simply upset when on...

1.0
I didn't like
  • Never try to deal again
#1057749
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We received the salt lamp and balls. The light fixture didn't fit in the hole that is was supposed to We were told that it was out of spec and we should "play" with it to make it work. The balls did not get hot. They said maybe we can send you a better bulb! Don't you...
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1.6
I didn't like
  • I did not like their recent lack of customer support
#1046340
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I have a speech problem but I try to talk as fast as possible. I inquired about a blue glowing lamp and he informed me that there's no such thing. He DID say that there's a blue bulb, but as I went to explain the gift I received he cut me off by asking me if I wanted...
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Anonymous
anonymous

I agree! The man that answered the phone first answered, then told me he had to call me back because he was "taking an actual order from another customer" on the phone. Why ...

1.0
#1040821
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